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TAP Corporate Homepage

Internet Booking Agent

Make your own check-in and print the boarding pass before you go to the airport. Learn how online check-in works
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FREQUENTLY ASKED QUESTIONS

TOP 10

  • How do I earn Corporate balance?

    • Once your registration is complete, you will be assigned a company identification code (e.g. CI123: CI - programme ID; X - country ID; 123 - company code).
      It will be through the company identification code that we will account for the trips of your company.
      This procedure applies to bookings made directly with TAP or through your travel agency and acquired in the country where you are registered in the programme.
      From there, all tickets purchased and flown by your employees at TAP and TAP Express will be credited to your company account.
  • How is the balance calculated?

    • The accumulation of the balance is calculated based on the value of the Fare and Airline surcharge (YQ). Each TAP product has an associated percentage.
      tap | discount 1%;
      tap | basic 2%;
      tap | classic 2%;
      tap | plus 3%;
      tap | executive 3%;
      tap | top executive 3%
      e.g.: Fare (300 EUR / 2000 BRL / 300 USD / 15000 CZK / 150000 HUF / 300 CHF / 2500 PLN / 30000 RUB / 500 GBP / 5000 NOK / 5000 SEK / 40000 DKK) + Airline surcharge (YQ) (150 EUR / 265 BRL / 150 USD / 4500 CZK / 45000 HUF / 150 CHF / 750 PLN / 9000 RUB / 150 GBP / 1500 NOK / 1500 SEK / 1200 DKK) x 3% (tap | plus) = 13,50 EUR / 67,95 BRL / 13,50 USD / 405 CZK / 4050 HUF / 13,50 CHF / 67,50 PLN / 810 RUB / 13,50 GBP / 130,50 NOK / 130,50 SEK / 108 DKK.
  • By accumulating tap|corporate balance, do I still accumulate TAP Miles&Go miles?

    • Yes, as long as your employee has the TAP Miles&Go Customer number associated with the reservation, the tap|corporate program offers balance for your company and TAP Miles&Go miles for the passenger making the flight.
  • How long does it take for the tap|corporate balance to be credited?

    • The tap|corporate balance is credited based on what is actually flown. This will be credited to the company account in 72 hours after the flight has been made.
  • Contact tap|corporate

  • How can I use the tap|corporate balance?

    • The tap|corporate balance can be used on flights, services and TAP products. You can deduct 50% of the total trip, as long as it reaches the minimum value of 10 EUR / 40 BRL / 10 USD / 300 CZK / 3000 HUF / 10 CHF / 50 PLN / 700 RUB / 50 GBP / 100 NOK / 100 SEK / 80 DKK. You can redeem the discount directly in your personal area (My Corporate), through the available booking engine or through the program’s service line.
  • What is the minimum balance required to get discounts?

    • You can use your tap|corporate balance as soon as you reach the minimum balance of 10 EUR / 40 BRL / 10 USD / 300 CZK / 3000 HUF / 10 CHF / 50 PLN / 700 RUB / 50 GBP / 100 NOK / 100 SEK / 80 DKK.
  • What’s the maximum value I can discount on?

    • You can deduct up to 50% of the cost of the ticket and TAP Products (e.g.: Lounge, Fast Track, Luggage), the rest can be paid with the forms of payments available.
  • Is there any limitation in using my balance (seats, schedule, equipment)?

    • The use of the balance is only available for TAP or TAP Express aircrafts, there is no limitation on the selection of seats and schedule.
  • I don't remember my password. Can I recover my login credentials?

    • Yes, you can. To recover your login credentials, you must select the option 'Recover Password' (which is next to your login form) and fill in the required fields:
      Registered User Name;
      Registered User Email.