TAP Corporate Homepage

Accessibility information

Useful information on accessibility

Accessibility assistance contact details

One of our goals is to ensure that you have convenient access to all the information on our website.

We welcome suggestions from our customers and the sharing of experiences that may help us make tapcorporate.com a more accessible site. We are available to help if you are having difficulties accessing our website.

Contact Centre

Phone and Skype

(+351) 211 234 406
(+351) 21 843 11 00

Skype: tap.contact.center

Open 24 hours every day

Service for the deaf

Video call service with interpreter.

12472 (Cost 1 cent per minute).

Free connection through the Deaf Citizens' Website.

Open Monday to Friday, from 9 am to 5 pm. Closed on weekends and public holidays.

Use Adobe Acrobat Reader

Some documents on the website are stored in PDF (Portable Document Format).

To view and print PDF files Adobe Acrobat Reader (or an equivalent PDF file reader) must be installed on your computer:

It can be downloaded from the Adobe PDF Reader site.

Previous versions of Adobe Reader are also available.

Information on accessibility compliance testing

It is very important to TAP Air Portugal that our website is accessible to all, regardless of any disability. We continuously work towards this goal using web design practices that are based on WeCo´s Accessibility Standards, which include and expand elements of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 (AA level).