TAP Corporate Homepage

FREQUENTLY ASKED QUESTIONS

Use balance

  • How can I use the TAP Corporate balance?

    • The TAP Corporate balance can be used on flights, services and TAP products. For TAP Corporate accounts registered in Portugal, there can be a discount of up to 50% of the total value of the trip, and up to 100% for accounts registered in other markets. You can redeem the discount directly in your personal area (My Corporate), through the available booking engine or through the program’s service line.
  • How can I check my TAP Corporate balance?

    • You can check your TAP Corporate balance in the My Corporate menu and then on the Balances & Movements option. Here you can see not only the list of the accumulated balance but also all the movements made in your account.
  • How do I buy a ticket with my TAP Corporate balance?

    • Through the TAP Corporate program, after accessing your company account, you can use the Booking Engine available for purchasing TAP tickets. The payment can be made with Credit Card or ATM and, for this reason, you can make a regular purchase and simply indicate your company’s identification code (CI).
  • What is the minimum balance required to get discounts?

    • You can use your TAP Corporate balance as soon as you reach the minimum balance of 10 EUR / 40 BRL / 10 USD / 300 CZK / 3000 HUF / 10 CHF / 50 PLN / 700 RUB / 50 GBP / 100 NOK / 100 SEK / 80 DKK.
  • What’s the maximum value I can discount on?

    • You can deduct the total or partial value of the ticket and TAP Products (e.g.: Lounge, Fast Track, Luggage). If you use the balance for partial payment, the rest can be paid with the forms of payments available (Credit Card, ATM or PayPal).
  • Is there any limitation in using my balance (seats, schedule, equipment)?

    • The use of the balance is only available for TAP or TAP Express aircrafts, there is no limitation on the selection of seats and schedule.